Q: Is it better to do cabinet refacing or replace my entire cabinets?
A: In most cases, it is more cost effective just to replace the cabinets, since refacing is very labor intensive. However, if you love everything about your kitchen except the color, and if the cabinet interior, doors, drawers, and glides are in good shape, then refacing may be a viable solution.
Q: What is the lead-time on cabinetry?
A: Generally cabinets take 2 to 3 weeks, semi-custom cabinets take 3 to 6 weeks, and custom cabinets take 5 to 8 weeks.
Q: What about lead-times for counter tops?
A: Laminate counter tops can take 3 days to 4 weeks depending on product availability, type, and color. Quartz, granite, and solid surface tops generally take 2 to 3 weeks after cabinet installation.
Q: Do you provide installation services?
A: Yes. We offer cabinet and counter top installation and related services.
Q: How long does installation take?
A: Removal and installation can be done in as little as one day, or it may take up to 4 weeks or more with measured counter tops and depending on changes done to the room.
Q: What can I do with my old cabinets?
A: Ask us about donating your cabinets to Habitat for Humanity.
Q: What do I need to get started?
A: Bring in your room dimensions and preferences sheet. Visit our Get Started page for more details and instructions.
Q: Do I need an appointment?
A: An appointment is not necessary, but may ensure quicker service. Although, if you want to meet with a specific salesperson, then an appointment would be best, since they are occasionally out of the office for measuring, etc.
Q: What are my payment options and requirements?
A: Both installed and uninstalled cabinetry jobs require a 50% down payment to order with the balance due upon cabinet delivery. All counter top installations require payment in full when ordering. You can pay by cash, check, or credit card. We also offer a 0% interest financing option.
Q: Do you sell kitchen and bathroom fixtures such as sinks, toilets, tub or showers, faucets, and such?
A: We can provide kitchen sinks with select counter tops, but ordinarily no. Nonetheless, our installers might be able to provide such materials.
Q: What are some things to consider before making a purchase?
A: 1.) All postform counter tops will have seams, especially in corners and angled areas. In general, all laminate counter tops over 144" in length will have seams, miters, or butt joints. Additionally, no two granite slabs are alike, and there may be pattern variations even within the same slab. In certain instances, seams and variations may be necessary to fabricate a top using only one slab. If such issues are a concern, plan for the additional cost to purchase a second slab.
2.) Certain woods change colors as they age especially when exposed to the sun. Some cultured marble tops will also slightly change color if not exposed to air. Be careful when planning on purchasing items to match existing products.
Q: How do I clean and care for my cabinets and counter tops? What kind of warranty is available?
A: Each manufacturer has care and maintenance guidelines and warranty stipulations for their own products. Visit our What We Sell page to reference a particular brand.
Q: What are some common care and maintenance issues to avoid?
A: 1.) Avoid putting hot pots and pans directly on counter top surfaces. Placing them on hot pads is not sufficient protection because too much heat can travel through to the counter top and cause irreplaceable damage. We recommend using a wood cutting board or hot plate.
2.) Avoid extreme changes in temperature when using your sink or cultured marble top. The change in temperature will cause cracking typically around the drain. Thermal cracks cannot be repaired, so some manufacturers recommend care, especially during winter and summer months, and always not using water temperatures over 140 degrees.
3.) Avoid water around seams in laminate counter tops. The particle board underneath counter top seams can absorb water from spills that have set too long or from steam from a coffee maker. We recommend cleaning up spills right away and moving coffee makers away from these areas.